Breaking Down Barriers in EMEA
The world of aerospace power management has just witnessed a significant shift, as Eaton, an intelligent power management company, has partnered with Air Support, a leading independent engine component MRO shop, to provide local repair and overhaul services for Eaton’s engine fuel components. This strategic alliance aims to enhance customer satisfaction, reduce turn-around-time (TAT), and freight costs, while supporting the industry’s sustainability initiatives.
- Eaton’s strategic agreement with Air Support enables engine fuel pump repairs within the EMEA region, streamlining repair processes and reducing costs for customers.
- Initially, Air Support’s repair capability will focus on the CFM56-7B engine fuel pump, but will expand to include other popular engine fuel pumps, ensuring a comprehensive range of services for customers.
- The partnership also aims to maintain an independent spares inventory, guaranteeing competitive TAT performance and providing an approved and licensed alternative supported by Eaton.
Aiming for Sustainability
According to Matt Norman, Vice President of Aftermarket and Commercial Services for Eaton’s Aerospace Group, “This new opportunity with Air Support highlights our dedication to providing localized, timely service and enhancing customer satisfaction.” The agreement underscores Eaton’s commitment to reducing emissions through the use of local support services, making it a step forward in the industry’s sustainability journey.
Key Benefits
- Engine fuel pump repairs within the EMEA region, reducing TAT and freight costs for customers.
- Focus on the CFM56-7B engine fuel pump, with plans to expand services to other popular engine fuel pumps.
- Independent spares inventory, ensuring competitive TAT performance and providing an approved and licensed alternative.
A New Partner in the EMEA Region
Air Support, a leading independent engine component MRO shop, has been appointed as an Eaton authorized service center in the EMEA region. This agreement is a major milestone for the company, strengthening its commitment to delivering high-quality service and technical expertise to customers across Europe, Middle East, and Africa. “We are honored to be appointed as an Eaton authorized service center in the EMEA region,” said Sabine Tertre, CEO of Air Support. “This agreement is a major milestone for our company and strengthens our commitment to delivering high-quality service and technical expertise to customers across Europe, Middle East, and Africa.”
Aerospace Industry Overview
Eaton is a leading provider of hydraulic, fuel, oxygen, fluid and air conveyance, electrical, motion control, and engine solutions, as well as aftermarket service and support, for commercial and military aircraft. The company is guided by its commitment to do business right, operate sustainably, and help customers manage power today and well into the future.
| Eaton Overview | Key Industries | Key Products |
|---|---|---|
| Eaton is an intelligent power management company. | Data Center, Utility, Industrial, Commercial, Machine Building, Residential, Aerospace, and Mobility | Hydraulic, Fuel, Oxygen, Fluid and Air Conveyance, Electrical, Motion Control, and Engine Solutions |
Air Support’s Background
Air Support, founded in 1992, is a leading independent engine component MRO shop. The company is PART-145 certified by the following Civil Aviation Authorities: EASA, FAA, CAAC, and CAA. Its Quality Management System complies with ISO9001 and EN9110 requirements. With a volume of 72% export sales, Air Support has reached a sales revenue of €61M in 2024, supporting major worldwide aerospace players.
“This partnership is a testament to our shared values and commitment to delivering high-quality service and technical expertise to customers across the region,”
said Aurélie Lamotte, Air Support’s representative.
Awards and Recognition
Air Support has received recognition for its high-quality service, including:
- Quality Management System compliant with ISO9001 and EN9110 requirements.
- PART-145 certification by Civil Aviation Authorities: EASA, FAA, CAAC, and CAA.
- High TAT performance and on-time delivery (TAT of 20 days and OTD above 98%).
About Eaton
Eaton is a global company with revenues of nearly $25 billion in 2024, serving customers in more than 160 countries. For more information, visit www.eaton.com.
About Air Support
Air Support is a leading independent engine component MRO shop, founded in 1992, with a focus on delivering high-quality service through controlled processing and on-time delivery. With over 200 employees and 200 customers in 40 countries, Air Support is recognized as a trusted partner supporting major worldwide aerospace players.
